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Recent Newspaper & Online Columns by Kate Scannell MD

Can you be a doctor without ever touching a patient?

By Dr. Kate Scannell, Syndicated columnist
First publised in print: 11/12/2011

I was checking out the broccoli at the local grocery store when an ex-patient tapped me on the shoulder and began a conversation. I was relieved that he found me in the fresh produce section rather than the wine or bakery aisles.

Naturally, he updated me about his chronic medical problems. I was sorry to hear that his diabetes had become difficult to control, all the while registering the high-calorie, processed foods in his shopping cart -- along with the discounted post-Halloween candy.

Nonetheless, he started complaining about his current doctor -- her "uncaring nature." He was annoyed by her slowness in responding to his recent request for a prescription. He was frustrated with her for "looking at the computer screen all the time" they were together in clinic. And after reciting a sad litany of further grievances, he paused dramatically for a moment before asking, "But you know what irks me the most about her?"

He stared intensely at me and waited, with an expectant smile on his face. Not knowing the answer, I began to wilt faster than the broccoli in my sweaty hands. The "doctor in me" wanted to answer his question correctly and assuredly, because he seemed to be suffering such estrangement from his current physician. He needed a healing dose of connection with an MD, I thought.

Luckily, a grocery clerk appeared and asked whether she could help us. My ex-patient instantly replied, "No. I'm just telling my old doctor here how my new doctor has never examined me."  Read More